Effective Date: October 2, 2026
Application Name: SFS One
Developer and Legal Entity: Ullas India IT Solution Limited
SFS One ("Application" or "App") is a mobile application developed and operated by Ullas India IT Solution Limited ("we," "us," or "our").
SFS One is intended for authorized customers of the relevant financial services. The Application provides eligible customers with access to their account information, loan-related details, document submission functionality, and other available services.
This Privacy Policy explains how information is handled when users access and use the SFS One Application.
SFS One is intended for authorized existing customers. Access requires valid login credentials provided to eligible customers.
The Application does not offer unrestricted public access or independent account creation unless expressly enabled by the service provider.
Customer information and loan-related information displayed in the Application is obtained from and managed through the relevant finance management software and associated systems.
Depending on the customer's account and available services, SFS One may display information relating to customer profiles, accounts, loans, and other financial services.
The information is maintained and managed through the relevant finance management software and connected systems.
SFS One may allow authorized customers to upload information and documents.
Information and documents submitted through the Application may be transferred to, stored in, or processed by the finance management software, servers, databases, and other systems used to provide the services.
This information may be used for account management, verification, service processing, customer support, compliance, and other legitimate business purposes.
Users are responsible for ensuring that information and documents they submit are accurate and that they are authorized to provide them.
The Application may provide referral functionality to eligible customers.
Referral information may be processed to track referrals, determine eligibility, manage applicable referral benefits, prevent fraud or misuse, and maintain business records.
Additional terms and conditions may apply to the referral program.
Information handled through SFS One and its connected systems may be used to:
We do not sell or rent customer information.
Information may be accessed or shared with authorized personnel, relevant service providers, technology providers, professional advisers, government authorities, regulators, or other parties when reasonably necessary to provide the services, operate the Application, protect users and our systems, or comply with applicable laws and regulations.
Ullas India IT Solution Limited takes reasonable technical and organizational measures to protect information handled through SFS One and its connected systems.
Access to customer information is restricted to authorized persons according to their roles and legitimate business requirements.
However, no electronic storage or transmission method can be guaranteed to be completely secure.
Access to SFS One requires authorized login credentials.
Users should keep their credentials confidential and must not share them with unauthorized individuals.
Users who suspect unauthorized access to their accounts should contact the relevant customer support team promptly.
Access may be suspended or restricted when necessary to address suspected unauthorized access, security risks, or misuse.
Information may be retained for as long as reasonably necessary to provide services, maintain business and customer records, fulfill contractual obligations, comply with legal and regulatory requirements, resolve disputes, and prevent fraud.
When information is no longer required, it may be deleted, anonymized, or securely disposed of in accordance with applicable requirements.
The Application and its connected systems may use third-party service providers for hosting, storage, security, communication, analytics, and other technical or operational purposes.
These providers may process information as necessary to deliver their services and subject to applicable contractual, legal, and privacy requirements.
SFS One is intended for users who are legally eligible to use the relevant services.
We do not knowingly permit use of the Application by individuals who are not eligible to access those services.
Subject to applicable law, users may have rights to request access to, correction of, or deletion of their personal information, as well as other applicable privacy rights.
Users may contact the relevant support team to submit privacy-related requests.
Certain information may need to be retained to comply with legal requirements, regulatory obligations, contractual commitments, or legitimate business needs.
Ullas India IT Solution Limited may update this Privacy Policy from time to time to reflect changes in the Application, services, business practices, or applicable legal requirements.
Updates will be published on the webpage hosting this Privacy Policy.
This Privacy Policy shall be governed by the applicable laws of India.
For questions, concerns, or requests relating to this Privacy Policy or the SFS One Application, users may contact:
Application Name: SFS One
Developer / Legal Entity: Ullas India IT Solution Limited
Users should use the official contact details published by Ullas India IT Solution Limited for privacy-related enquiries.